Loving FreeScout so far. We moved over from Redmine (which we were using as a helpdesk) and our users love the interface and simplicity!

FreeScout has been a game changer for my business, I am surprised so many businesses aren’t using it. Especially since it’s so easily expandable and customizable. I have a custom Twilio integrated support form now, no other platform was able to do this so easily.