About a month ago we switched from osTicket to FreeScout and I have to say it has increased our productivity. Keep up the great work. Thank you and I wish you health and success.
January 3, 2022
FreeScout is the super lightweight and powerful free open source help desk and shared inbox written in PHP (Laravel framework). Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking you into a service you don't control.
About a month ago we switched from osTicket to FreeScout and I have to say it has increased our productivity. Keep up the great work. Thank you and I wish you health and success.
I compared about 10 different ticketing solutions, most of them cost at least 15USD per month PER AGENT!!! FreeScout is by far the best solution I found! I was very happy with the setup process in FreeScout itself, and also with the UI, the great functionality, even string translation is possible from within the program! Thanks for your great work!