Our team has been using FreeScout for the past month or so and it has been great! We came from no helpdesk solution since we have a Free/Open Source requirement for our project stack.
April 29, 2019
What People Say About FreeScout
I started with Chatwoot, then Zammad and now FreeScout. I really appreciate the simplicity of the software. And it’s super lightweight on server resources. Runs about 10 times less RAM at idle verse Zammad. I use the ticketing system concept as part of my sales funnel for an apparel business.
June 28, 2026
