Loving FreeScout so far. We moved over from Redmine (which we were using as a helpdesk) and our users love the interface and simplicity!

I love this software. We needed something free and robust for a large group of 100s of volunteers that sprung up to help tackling a big problem related to COVID-19, and you guys saved our butt. It’s been working great so far, and has just the right number of features.