Excellent Tool! It is a tool that allows you to easily manage and operate support cases, they have been growing in functionalities. It allows you to grow at a business level by optimally managing technology resources, easy use and adaptation of operators. The tool has been improving day by day, it seems to me a very good option for growth.

Overall I’m super impressed with the software. Now we can add unlimited users, unlimited mailboxes, and make any modifications + custom modules. We might want to fully integrate the support desk with our website and development processes. Win win win!